frequently asked questions

If you still have questions, contact me here!

production timeline

Custom illustrations will be ready in approximately 10-14 business days, from the date I receive all of your reference photos and design specifics.

For semi-custom invitations or save-the-dates, a minimum of two months is required for production, from the date I receive both your completed client information and your finalized design.

What client information do we need? This includes finalized wording, colors, and design specifications.

What is the finalized design? A finalized design is one that has been fully approved by you with no further changes needed — including all copy, images, colors, fonts, logos, and layout. If revisions are requested after production begins, this may affect your timeline and could result in additional charges.

What if I need my project completed sooner than 2 weeks? There is no option for rush or expedited production, as I do not want to compromise on the quality of the work product!

What happens if I need to make changes after the design is finalized? If something comes up, just reach out and we'll figure out the best path forward together. Depending on where we are in the process, it may shift your timeline or involve additional costs, so I would recommend careful review before you give final approval.

DO YOU OFFER DELIVERY?

Yes, but only on Mondays, Tuesdays, Thursdays and Fridays, between the hours of 9am - 2pm.
Deliveries can be made to you, your venue or planner the week prior to your event, and fees are based on distance by zone:
Zone 1: Alameda County; Contra Costa County; San Francisco County; San Mateo County [$100]
Zone 2: Santa Clara County; Marin County; Solano County [$125]
Zone 4: Napa / Sonoma [$200]
Zone 5: Healdsburg / Calistoga [$300]

If you want to waive the delivery fee, we can arrange a pick up from my home studio.